FAQs

We take all major card types, Google Pay, and Apple Pay. If you'd prefer to pay by bank transfer, we can send you our BACS details. Alternatively, call us and we can process your card payment over the phone.

We offer a 14-day return policy. Items must be unused and in original packaging. Unfortunately we cannot accept returns on frozen or custom items.

Full returns policy available here

You can cancel your order for a full refund until it is shipped (Usually in 1-3 working days).

If you realise you have made a mistake when measuring for a collar or other fitted item, please get in touch as soon as possible so that I can make changes for you.

Add your text here to answer the question. Where possible, it's best to keep text roughly the same length across all the answers.

Add your text here to answer the question. Where possible, it's best to keep text roughly the same length across all the answers.

Add your text here to answer the question. Where possible, it's best to keep text roughly the same length across all the answers.

Add your text here to answer the question. Where possible, it's best to keep text roughly the same length across all the answers.